Frequently Asked Questions
Are you a trade company or a manufacturer?
We are a manufacturer and have our own factory to guarantee production and provide direct factory pricing.
Can we use our own logo or designs?
Yes. Please provide your design (JPG, AI, CDR, or PDF etc.). We can print logos using various techniques including silk screen, heat transfer, water transfer, laser engraving, and UV printing.
How long is your delivery time?
Delivery depends on quantity. For stocked items, it is very fast. Generally, the delivery time is approximately 25 days for orders between 5,000 to 20,000 pieces.
Are you capable of shipping straight to an Amazon warehouse?
Yes, we work with many Top Amazon sellers. We can ship directly to Amazon warehouses by sea or air via DDP. Simply provide your FBA and SKU labels, and we handle the rest.
What's your payment term?
For amounts exceeding $3000, we typically accept T/T with a 50% deposit and the remaining balance before shipment.
Is the product customizable in terms of color and packaging?
Yes, we support full customization for both product colors and packaging designs to meet your specific branding requirements.